ReferralsandFunding
Clear pathways to accessing children's services in Nottinghamshire

Whether you are a parent, carer, or professional, there are clear and straightforward ways to access support for a child. We make it as simple as possible to begin the conversation.
Three Pathways to Support
Pathway 1
Parent and Carer Enquiries
Parents and carers can contact us directly — no formal referral is needed.
- Reach out by phone, email, or our online enquiry form
- We will listen to your child’s needs and your family’s circumstances
- An initial conversation helps us understand how we can best support you
- No diagnosis is required to make an enquiry
Pathway 2
Professional Referrals
We accept referrals from education, health, and social care professionals.
- Referrals accepted from schools, SENCOs, therapists, and social workers
- Information can be submitted via our referral form or by contacting us directly
- We work collaboratively with referring professionals throughout
- All referrals are reviewed promptly and sensitively
Pathway 3
Funding and Payment Options
Services can be accessed through self-funding or funded pathways.
- Self-funded sessions available with transparent pricing
- Direct payments and personal budgets accepted
- We can support families in exploring funding options
- No child is turned away before a conversation takes place
What to Expect After Enquiry or Referral
From your first contact with us, here is how the process unfolds.
Gathering Further Information
We take the time to understand your child’s individual needs, preferences, and any relevant background through a relaxed conversation.
Recommending Suitable Services
Based on what we learn, we suggest the services and support approaches most appropriate for your child.
Arranging an Initial Visit or Session
We invite you and your child to visit our centre, meet the team, and experience the environment before committing.
Beginning Support in a Calm, Informed Way
Support starts at a pace that feels right, with clear communication every step of the way.
Frequently Asked Questions
Answers to the questions families and professionals ask most often.
No. Parents and carers can contact us directly without a formal referral. However, we also welcome referrals from education, health, and social care professionals if that is more convenient for your situation.
We support children and young people up to 18 years of age. Our services are tailored to each individual regardless of their age or stage of development.
Session costs vary depending on the type of service and staffing ratio required. We are happy to discuss pricing openly during your initial enquiry. We also accept direct payments and personal budgets.
Our purpose-built centre is located at Birchwood Grange, Kings Mill Road West, Sutton-in-Ashfield, Mansfield, Notts NG17 1JS. The facility includes specialist sensory rooms, movement spaces, and calming environments designed for children with additional needs.
Absolutely. We encourage families to arrange an initial visit so that you and your child can see the environment, meet the team, and ask any questions before making a decision.
A formal diagnosis is not required to access our services. If your child has sensory, developmental, or emotional needs, we are here to help regardless of whether a diagnosis has been made.

